Despacho Ceremony

Cancellation Policy

We understand that life can be unpredictable, and sometimes you may need to cancel or reschedule your shamanic session. In order to respect the time and energy of both you and our practitioners, we kindly ask that you follow the guidelines outlined below. Cancellation Notice • Cancellations made 24 hours or more in advance: If you need to cancel your session, we ask for at least 24 hours' notice. You will receive a full refund or the option to reschedule without charge. • Cancellations made within 24 hours: If you cancel within 24 hours of your scheduled session, a 50% charge of the booked session fee will be applied. This fee reflects the time reserved for your session and the energy of preparation. • No-shows: If you do not show up for your scheduled session and have not provided prior notice, the full session fee will be charged. Rescheduling If you need to reschedule your session, please provide at least 24 hours' notice. We will do our best to accommodate your new preferred time, subject to availability. By booking a session, you agree to these terms. We appreciate your understanding and cooperation, as it allows us to continue offering the highest level of service to all of our clients

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